If you want anything added please message the mods and we will consider it. Recommending products not in the whitelist might result in your comment or post being removed and a ban imposed. Recommending a hardware/software solution as a comment to a post is acceptable. We do not allow posts asking for recommendations on hardware/software or recommendations comparing two or more hardware/software. We are not a recommendation or advertisement subreddit. Please do not take advantage of the community. This community is "free" as it is full of volunteers. No Amazon gift voucher or PayPal transfer. No offering of reward/compensation for solutions. Issues with account lockout on any of the above platforms (and all others) Google, Apple, Microsoft, Instagram, Facebook or any other account Password Only support for the related account can help you. Do not message us asking us to make an exception. We cannot assist with password or account issues. Please make your title and contents descriptive. Posts with "Help" or non-descriptive titles. Posts with an empty body, only a link in the body, title copied into the body, and/or lack of information in the body Submissions consisting of the following are considered incomplete and will be removed: Please read our new rules page for more in-depth rules. Please do not submit the same issue more than once within 24 hours. Do everything you can to reduce the effort of the wonderful folks offering to help you.Īfter solving your problem, please mark it as solved by clicking 'flair' and confirming the 'solved' tag. State everything you have tried and all the guides/tutorials/sites you have followed as well as why they were unsuccessful. Try to research your issue before posting, don't be vague. The subreddit is only for support with tech issues. Please include your system specs, such as Windows/Linux/Mac version/build, model numbers, troubleshooting steps, symptoms, etc. Live Chat ~Enter Discord~ Submission Guidelines You can safely close the Malwarebytes Support Tool.Check out our Knowledge Base, all guides are compiled by our Trusted Techs. You have successfully uninstalled and reinstalled Malwarebytes for Windows. After the installation, the Malwarebytes app opens. A window with a loading bar of the installation appears. If you choose to reinstall Malwarebytes, click one of the following choices when asked Where are you installing Malwarebytes?.In the Reinstall Malwarebytes for Windows pop-up window, click Yes if you want to reinstall the Malwarebytes app.A pop-up window appears indicating a Post reboot cleanup. Once your computer restarts, in the pop-up window, click Yes.In the Malwarebytes Cleanup pop-up window, click OK to restart your computer.Before the next step, make sure all your work is saved in the background. A pop-up window indicating the loading of the cleanup appears. In the Malwarebytes Cleanup pop-up window, click Yes.In the left navigation pane of the Malwarebytes Support Tool, click Advanced.The Malwarebytes Support Tool automatically opens. Click Next to complete the installation.In the Malwarebytes Software License Agreement pop-up window, check the box ( ) next to Accept License Agreement after consenting to the agreement terms.NET 4.0 Framework not found pop-up window, click OK to open Microsoft's download page and download the latest. NET 4.0 Framework, you will receive the following error while running the tool: NET 4.0 Framework is required to run the Support Tool on your computer. In the User Account Control pop-up window, click Yes to continue the installation.In the Downloads folder, open the mb-support-x.x.x.xxx.exe file.Download the Malwarebytes Support Tool.You then have the option to reinstall Malwarebytes for Windows with the default settings. This option deletes all Malwarebytes for Windows files and all previous setting configurations. The steps in this article detail the advanced Clean option. Do not use this tool on business endpoints, instead delete the endpoints in Nebula or OneView. CAUTION - This tool is designed to troubleshoot or uninstall Malwarebytes for Windows.
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